I will ask you and make notes of your preferences in communications. If you have changes in preferences, please let me know.
My business uses cell phone number (856) 237-9199 as the primary number that is preferred for calls and text because it connects with other recordkeeping systems.
It is OK to call or text outside of usual business hours. If I can respond, I will. The most common reason for my delay in response is simple overload or exhaustion. But I always intend to respond within a day.
If I do not respond to a message within 24 hours, please presume that there might be something wrong – maybe I missed it. Please follow up.
The choice of communications method – and therefore the level of security related to that method – is always your choice. We can use secure messaging, document portal and encrypted platforms if you wish. Or you can use standard phone, email and messaging.
The second section of our engagement agreement titled “Communication” details all the other ways to reach me.