A bookkeeper for a small nonprofit asked for technical help with an accounting system task she was struggling with that was outdated, not secure, and not in anyone’s best interest.
I suggested that the real problem wasn’t with the difficult task but the inappropriate and outdated accounting system design that she was trying to operate within.
She responded by saying that she is only a volunteer part time bookkeeper and accounting system issues are not her business or concern.
The famous passage about our greatest fear by Marianne Williamson came to mind. Everyone involved in running a small nonprofit organization shares the responsibility to manage the assets in the best interest of the public trust. “Playing small” is not good for anyone. This reprint of the passage on personal growth courses web site is worth reading again. (I keep a copy posted on my desk).