Category: Insurance
-
Insurance company logo dispute
When insurance companies have disputes about branding and logos, they need to settle those issues themselves before making demands on their distribution systems, online exchanges and agents. Agents of an insurance carrier do not have the authority to modify a brand, trademark or insurance product logo.
-
MetLife retirement plan customers may be due refunds
MetLife Inc. agreed to pay a huge fine and reimbursement of $25 million for making negligent misrepresentations and omissions that mislead tens of thousands of its retirement plan customers. $5 million of that will be used to reimburse customers for excess fees charged by the firm. This is the 2nd largest fine ever levied in the regulation of…
-
GEICO auto insurance craziness
Dear GEICO: I’ve been a long time policyholder and yet I plan to cancel my auto insurance coverage soon. But I thought it might be worthwhile to send this note as a final attempt to appeal to some type of business sanity. In theory, I seem to fit the type of customer profile that your company would…
-
“How do I get health insurance?”
Perhaps I should not be so shocked that now only days before the close of 2016 open enrollment season I am still receiving calls from individuals asking basic questions like “How do I get health insurance?” This blog post is simply an outline of the telephone conversation that follows in this situation. Our conversation starts with an…